ASC, also known as America’s Servicing Company, is a large loan servicing provider that is affiliated with Wells Fargo, and it offers services to customers across the country. It is most well-known for servicing student loans, but it also has a huge mortgage servicing department. While it is not a mortgage company that originates new loans, it can facilitate the modification of existing loan terms as a benefit to its valued customers. Whether you are interested in contacting ASC for more information about your current loan with them or you want to modify your existing loan, you will be pleased to discover that this established company offers flexible business hours and a wide range of online services to meet your varied needs.
Loan Servicing and Support
One of the primary reasons why customers contact ASC directly is for help with mortgage payments. Some may simply want to make a mortgage payment over the phone or online, and others may want to confirm receipt of a payment, obtain tax information and statements, change a mailing address or perform other tasks related to their mortgage. Many of the loan servicing tasks you may need to accomplish can easily be completed over the Internet. You simply log into your account to access features through the website at any time of day or night. If you need personalized assistance, you can call the toll-free business number during regular hours of operation for live support.
Loan Modification Assistance
Modifying your current loan terms may enable you to lower your payments without refinancing. It may also result in a decline in your interest rate for financial savings, an extension or reduction in your loan term and more. There may be many reasons why you may need to modify your current loans, and ASC is available to help with this process. They offer modification terms through the HAMP, or the Home Affordable Modification Program. If you would like more information about this program or if you want to explore your options through this program, you can contact ASC directly during normal business hours.
Resources Available Online
ASC strives to provide skilled, helpful financial assistance to its clients in a wide variety of ways. For example, through the website, you will find resources available to help you with a new loan request and assistance finding a reputable mortgage company to work with. There are also more than 100 different financial calculators available online to assist you with making complicated calculators for financing planning needs. You can even compare interest rates with ease and can brush up on your knowledge of more than 2,200 related mortgage and loan terms through the website.
Many people do not actively choose to work with ASC, and instead, their loan is sold to this company for loan servicing. While you likely did not choose to work with ASC, you may be pleased that this is the company you have been assigned to. With its friendly customer service and helpful resources online and over the phone, you can easily take full advantage of all that ASC provides.